Communications &
Creative for Causes
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Phone2Action

Making engagement
easier to understand.

Phone2Action needed to show organizations how digital advocacy could help them reach people and inspire participation. We helped make that case through campaign reporting on scholarship outreach to DC families, alongside practical guidance for teams using the platform. Each piece connected the tools to a larger purpose: helping organizations understand their reach and bring more people into their work.

Our role
Publication design
Information & data visualization
The work
Digital engagement report
Customer success plan
Phone2Action and American Federation for Children report on mobile technology and digital marketing for the DC Scholarship Program.
A report on digital outreach and scholarship-program participation.
Phone2Action Customer Success Plan cover for Friends of the US Chamber of Commerce, with red and blue geometric shapes.
A customer success plan for Friends of the US Chamber of Commerce.

Digital engagement report

Combined report pages 6 and 7, left to right: participation comparisons and outreach-channel tables for 2013 and 2014.
Participation figures alongside the channels used to engage families.

Customer success plan

Combined customer success plan pages 2 and 3, left to right: numbered goals and training deliverables.
Goals and training commitments presented as a connected spread.

Additional examples

Combined customer success plan pages 4 and 5, left to right: troubleshooting, technical assistance, and training materials.
Support options and learning resources, organized for quick reference.
Combined report pages 8 and 9, left to right: text-message results and scholarship comparisons.
Detailed text-message reporting paired with a summary of scholarship participation.

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